FAQs

Can I join the Circle if I'm outside of Australia?

Absolutely! If the Circle sounds like the place for you, it doesn't matter where in the world you live - you're welcome to join us.

How do the Calls work - will I miss out if I'm not in your timezone, Jess?

No, you won't. I'm going to be changing the times of the calls each month so people in different timezones will all have the opportunity to join in. It might not work for you every month, but it will every few months or so (unless you like getting up at 3am!). Because we're a global community, I'm doing my best to ensure no-one misses out.

If you can't make a call, you can submit a question to be answered during it (or just leave it in the Circle group on FB and tag me). As to how the calls actually work: 2 people will be featured (talking to me) during the Business Intensives BUT everyone who has dialled in will be listening, and will be able to 'raise a hand' to speak, and also write in a text chat any comments or questions. Then, after the 2 Business Intensives, I'll open the floor to Q&A questions for 1/2 an hour, and then other people on the call can ask a question in the chat, and I'll choose questions then 'un-mute' the person who asked it so we can chat.

Every call will be recorded for you to listen to afterward if you can't make it.

If I am a Circle member, is there a limit on the number of friends I can invite to join with my code?

No, not at all - the more the merrier! The only stipulation with the invite code is that you cannot share it publicly. It must be shared privately, one-on-one, with anyone you want to invite to the Circle. Anyone who shares the code publicly will be removed from the Circle, and the code will have to be changed. But if you're joining the Circle, I'm confident you are not that sort of person.

What if I join, but decide it just isn't for me?

You can leave the Circle at any time - no hassle, no problems. You'll then be removed from the Facebook group, membership site access, and your profile will be deactivated.

Do I get a refund if I leave part-way through a month?

No, you don't, but you do get to remain in the Circle for the full month that you've paid for. (E.g. if you joined on the 5th of a month, but you cancel on the 15th, you'll retain access until the 5th of the following month rolls around).

Jess, do I get one-on-one time with you as part of my Circle membership?

The short answer is no. If you are randomly chosen to be on one of the Business Intensive calls, then yes, you will, but that isn't something that everyone will have the opportunity to do. I will be hanging out in the Facebook group whenever I can to give my input (just like everyone else), but as honoured as I am that you would like my personal advice, I simply won't be able to help everyone directly with their biz.

 

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

 

What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
      To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
      To allow us to better service you in responding to your customer service requests.
      To quickly process your transactions.
      To send periodic emails regarding your order or other products and services.
How do we protect visitor information?
We use regular Malware Scanning.
We do not use an SSL certificate
      We do not need an SSL because: We process all private information via secure third party software.

 

Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

 

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

Google
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.

 

California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA we agree to the following:
Users can visit our site anonymously
Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above.
Users will be notified of any privacy policy changes:
      On our Privacy Policy Page
Users are able to change their personal information:
      By logging in to their account
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
It's also important to note that we do not allow third party behavioral tracking

 

COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13.

 

Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
      Within 7 business days
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

 

CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
      Send information, respond to inquiries, and/or other requests or questions.
      Process orders and to send information and updates pertaining to orders
      We may also send you additional information related to your product and/or service.
      Market to our mailing list or continue to send emails to our clients after the original transaction has occurred
To be accordance with CANSPAM we agree to the following:
      NOT use false, or misleading subjects or email addresses
      Identify the message as an advertisement in some reasonable way
      Include the physical address of our business or site headquarters
      Monitor third party email marketing services for compliance, if one is used.
      Honor opt-out/unsubscribe requests quickly
      Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can
      Follow the instructions at the bottom of each email.

and we will promptly remove you from ALL correspondence.

 

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
Jess Van Den
Mooloolah Valley
QLD 4553
Australia
Or Email: jess AT createandthrive.com
Last Edited on June 17, 2017
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