Now, more than ever, it’s important to build a strong relationship with our customers.
Given the shipping delays and other issues surrounding the global pandemic, you want to make sure that your customers are crystal-clear on expectations.
Your initial ‘thank you’ message is a crucial part of that process – and in this workshop, I’m going to guide you through writing a beautiful and practical thank you message that will help your customer to fall in love with your business – and head off any trouble from issues that may arise.
It’s Sunday and I am sitting here creating my new Thank You message for a handbag I sold last night. Creating my thank you note was at the top of my list. I always thought that “People don’t care” People won’t take the time to read a lot of words” A page of words will turn people off”. I realized that I thought “Make it Short!) I looked at my reaction when I receive nice and informative words from someone I bought something from. It really affects me.